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Terms & Conditions

last updated: Feb 15, 2023

Our Terms & Conditions


Applicable to all users (“you”, “your” when possessive) of the products and services of CodeCrafters Inc. operating as “visafrog”, including all of its websites such as and its applications (“visafrog”). Wherever used, the term “you” includes all other people, including minors, for whom you purport to act or speak. By dealing with visafrog, you confirm that you have the authority to act on behalf of all such people.

  1. By accessing visafrog, you acknowledge these terms and conditions of use and agree to be bound by them. If you do not agree to these terms, please stop using visafrog immediately.

  2. visafrog reserves the right, at its sole discretion, to modify, alter or otherwise update these terms and conditions at any time, and you agree to be bound by such modifications, alterations or updates immediately upon them being posted on the visafrog website. None of the staff or agents of visafrog (other than the CEO, in writing) has the right or authority to amend or waive these Terms and Conditions, other than via posting to the visafrog website.

  3. Any commentaries and information contained in, or provided by, visafrog should not be considered personal legal advice. Please consult with your lawyer with respect to your particular circumstances.

  4. visafrog and its services are provided on an “as is” and “as available” basis, without any representations, warranties or conditions of any kind, whether expressed or implied, and including without limitation implied representations.

  5. visafrog does not act as a representative of the destination governments, and is in no way affiliated with these governments. visafrog operates as a third party, submitting applications through our simplified interface, on behalf of you. To this end, visafrog cannot guarantee performance on behalf of destination governments, and can only speak on behalf of the actions undertaken by visafrog in submitting visa applications and delivering visas.

  6. visafrog commits to forwarding government emails within 48 hours; however, it is your responsibility to check email promptly and respond if needed. We take no responsibility if you fail to respond to requests for information or evidence. visafrog assumes no responsibility to reply to any request of information on your behalf.

  7. By using visafrog, you are appointing the visafrog team as your representatives, and authorizing any relevant government to share information about your application with the visafrog team.

  8. Reasonable effort has been made to ensure that the material contained on visafrog is accurate at the time of publication. However, visafrog will not under any circumstances be liable in any way for any loss or damages (direct, indirect, special, economic, incidental, consequential, punitive or exemplary, including without limitation loss of revenue, data, anticipated profits or lost business) in respect of use of, or inability to use, or any reliance on, visafrog, any of its content or links (including without limitation any inaccuracies or viruses), or any web browser or other equipment. In the event that visafrog is nevertheless determined by a court of competent jurisdiction to be liable to you, the maximum amount of damages that can be awarded will be equal to the amount that you have paid to visafrog.

  9. In the absence of a clear, prominent, and comprehensible indication to the contrary, all amounts cited in or by visafrog; (a) refer to United States Dollars (USD), and (b) are subject to the application of any and all applicable taxes.

  10. By accessing visafrog, you agree to indemnify and hold harmless visafrog and its agents, suppliers and their respective directors, officers and employees from and against any and all actions, proceedings, costs, claims, liabilities, damages and expenses (including reasonable legal fees) arising from or in connection with a breach by you of these terms and conditions or the use of this application.

  11. By accessing visafrog, you; (a) expressly waive any right to commence or to participate in any class action against or involving visafrog; and (b) expressly agree to opt out of any class action that may be commenced by another person.

  12. The contents of visafrog are protected by applicable copyright and trademark laws. Unauthorized use or exploitation of such content is strictly prohibited, including without limitation, unauthorized downloading, retransmission, storage in any medium, copying, redistribution, reproduction, or republication of the Site, or any part thereof, for any purpose.

  13. Other sites accessed by hypertext appearing in visafrog may have been independently developed by parties other than visafrog. visafrog does not guarantee the accuracy of the information contained in such other sites. Please refer to the terms and conditions of such other sites for provisions that may apply to your use of such sites, and the goods and services they offer.

  14. Links to other sites should not be taken as visafrog’s endorsement or approval of such other sites, the third parties named therein, or their products and services, nor is any liability assumed for incompatibility, non-suitability, loss of privacy, viral infection or other destructive or disruptive components on or from such other sites.

  15. Links to visafrog from other sites should not be taken as direct involvement of the respective third parties in visafrog’s operations. By using visafrog you agree that no legal action arising from your use of visafrog should be directed at third parties who link to visafrog. Please refer to the terms and conditions of such other sites for provisions that may apply to your use of such sites, and the goods and services they offer.

  16. visafrog cannot guarantee complete confidentiality or security for information that is transmitted electronically. By accessing visafrog, you acknowledge that visafrog is not responsible for any damages or losses you may suffer as a result of your electronic transmission of confidential or sensitive information to, or through visafrog. Please refer to visafrog’s Privacy Policy for more information.

  17. No consent or waiver by either party (you or visafrog), or of any breach or default by the other party in its performance of its obligations under these terms will be deemed or construed to be a consent to, or a waiver of a continuing breach or default or any other breach or default of those or any other obligations of that party. No consent or waiver will be effective unless in writing and either signed by, or sourcing from, the party to be bound.

  18. If any provision of these terms and conditions is found to be unlawful, void, or for any reason unenforceable, then that provision shall be deemed to be severed from the rest of these terms and conditions and shall not affect the validity and enforceability of any remaining provisions.

  19. These terms and conditions are governed by the laws of Delaware and the laws of the United States of America applicable therein, excluding any conflicts of laws which would lead to the application of any other laws. By accessing visafrog, you hereby irrevocably submit and attorn to the provincial and federal courts located in Delaware for any disputes or matters arising from, connected with, or relating to visafrog, this agreement or any related matters.

  20. If you have subsequent matters with Immigration, Refugees or Citizenship to any country, and we receive correspondence due to an error by the government, we take no responsibility over these government correspondences. We are not your representatives for any immigration matters.